Frequently Asked Questions

Check most frequently asked questions here!

If you still need help, then please contact us at info@theemeraldmoonboutique.com.

Returns

  • What is your Refund/Exchange Policy?

All sales are FINAL unless a size exchange is needed. Please contact us within 7 days of receiving your order at sales@theemeraldmoonboutique.com if you need to make a size exchange.

Damaged Items

  • What if I receive a damaged item?

Please contact us at info@theemeraldmoonboutique.com within 48 hours of receiving your order. Please provide details and images of all damages so that we may resolve your issue quickly!

shipping

  • How long does shipping take?

All orders will be processed within 3 business days of placing order. For any order updates or questions, please contact us at info@theemeraldmoonboutique.com

  • Do you ship internationally?

The Emerald Moon Boutique does not currently ship outside of the US.

pricing

  • What currency are your prices listed in?

All prices shown are in US Dollars. We do not accept any other currencies.